Customer Service Call Center Agent – Boise, ID
(Work from home opportunity – part time & full time)

Veyo is using its platform and app-based transportation services to reinvent the medical logistics world. Our company is using technology to pioneer new operational models to help make transportation more powerful and more reliable for the healthcare industry.

We’re looking for smart, fun-loving people to join our team, and are currently in search of a Customer Service Call Center Agent to join our team in Boise, ID. Read on, and if the company and role sound interesting, please send us a resume and a brief description of why you think you’d be a good fit.

Primary Responsibilities

• Answer all incoming calls with approved scripting
• Be dependable, courteous, and like helping others
• Enter trip requests with accuracy
• Ability to navigate through multiple screens
• Proficient in online map systems
• Provide exceptional quality of service and assist all customers
• Answer all inquiry calls and research customer concerns
• Stay current on all service policies, procedures and training updates

Our ideal candidates will have some or all of the following:

• A minimum of two years of customer service experience
• Six months of call center experience preferred
• Type 30 words per minute
• Exceptional computer navigational skills
• Computer experience required, including the ability to learn new computer programs
• Knowledge of the geographical area
• Strong listening and verbal communication skills
• Demonstrated teamwork and exceptional problem solving skills

System Requirements (minimum, required)

• High-speed at home internet connection
• Window 7+ computer
• Good working area in quite setting

Phone screening interviews will be made on 5/23/2016 until 5/31/2016 and scheduled interviews will be held at Best Western Northern Lodge from 6/1/16 until 6/2/16.  Training class will start 6/13/2016.

We like the following personality traits: Friendly, social, outgoing, positive, passionate, cool under pressure, detail-oriented, deadline oriented, quick learner, multi-tasker, great sense of humor.

As is typical in startups, we’re looking for people that love the opportunity to be involved in strategy and management at the top level, but also aren’t scared to get their hands dirty and do what needs to be done to make things happen! We move quickly, and our team doesn’t know the meaning of “not my job.” We want people that want to get things done and can check their ego at the door.

We thank all applicants for their interest and effort in applying for this position, but only candidates selected for interviews will be contacted. This position is only for candidates legally allowed to work in the US, located in San Diego county or looking to relocate to the area.