Veyo, LLC complies with all applicable Federal and State civil rights laws and does not exclude people or treat them differently because of race, color, national origin, religion, national origin, age, medical status or genetic information, disability, sex, gender identity or expression, or sexual orientation. Veyo ensures accessibility to all services by individuals with disabilities pursuant to the Americans with Disabilities Act (ADA) (28 CFR § 35.130) and Section 504 of the Rehabilitation Act of 1973 (29 USC § 794) and maintains capacity to deliver services in a manner that accommodates the needs of its customers, as applicable. Veyo does not discriminate based on the passenger’s location or destination, as long as it meets the service area requirements of the passenger’s health plan benefits. NEMT and NMT Vehicles comply with the Americans with Disabilities Act (ADA) specifications for transportation, 49 CFR § 38, subparts A and B, as applicable.
If you believe that Veyo has treated you unfairly because of your race, color, national origin, age, disability, or sex, you can file a complaint with Veyo at firstname.lastname@example.org or by calling Veyo toll-free at 1-888-482-8458.
You can also file a complaint with the U.S. Department of Health and Human Services by contacting:
200 Independence Avenue,
SW Room 509F, HHH Building,
Washington, D.C. 20201 (mail)
1-800-368-1019 (toll-free phone)
Veyo prohibits retaliation against individuals or entities who make a good-faith complaint or report of discrimination.